Privacy Policy

Introduction

Welcome to Never Leave The Playground ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at playgrounds.neverleavetheplayground.com (the "Service") and use our services.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Create an account or register for our services
• Sign in using Google authentication
• Subscribe to our newsletter
• Purchase our premium content or services
• Contact us through our contact forms
• Participate in our community forums
• Use our playground finder feature

The types of personal information we may collect include:

• Identity Information: Name, username, email address, phone number
• Authentication Information: Google account information (when using Google Sign-In)
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Profile Information: Profile picture, preferences, saved playgrounds
• Communication Information: Messages you send to us, feedback, and support requests

Information Collected Automatically

When you visit our Service, we automatically collect certain information about your device and usage patterns:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Information: Pages visited, time spent on pages, click-through rates, search queries
• Location Information: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

Google Authentication Information

When you choose to sign in with Google, we receive limited information from your Google account:

• Basic profile information (name, email address, profile picture)
• Google account identifier
• Email verification status

We only request the minimum necessary permissions (openid, email, profile) and do not access your Gmail, Google Drive, or other Google services.

How We Use Your Information

Service Provision and Account Management

• Creating and managing your user account
• Authenticating your identity and providing secure access
• Processing payments and managing subscriptions
• Delivering premium content and services you have purchased
• Providing customer support and responding to your inquiries

Content Personalization and Recommendations

• Customizing your experience based on your preferences
• Recommending relevant content, videos, and resources
• Suggesting nearby playgrounds based on your location
• Improving our content based on user engagement

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service:

• Payment Processors: To process payments and manage subscriptions
• Email Service Providers: To send newsletters and communications
• Analytics Providers: To analyze website usage and performance
• Cloud Storage Providers: To store and backup data securely
• Customer Support Tools: To provide efficient customer service

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Data transmission and storage encryption using industry-standard protocols
• Access Controls: Restricted access to personal information on a need-to-know basis
• Regular Security Audits: Periodic assessment of our security practices and systems
• Secure Authentication: Multi-factor authentication and secure password requirements

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and Portability: Request access to the personal information we hold about you
• Correction and Updates: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Withdrawal of Consent: Withdraw consent for marketing communications

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and sending an email notification to registered users.

This Privacy Policy was last updated on June 9, 2025. Please review this policy periodically for any changes.