# Privacy Policy **Effective Date:** June 9, 2025 **Last Updated:** June 9, 2025 ## Introduction Welcome to Never Leave The Playground ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at playgrounds.neverleavetheplayground.com (the "Service") and use our services. By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service. ## Information We Collect ### Personal Information You Provide We collect personal information that you voluntarily provide to us when you: - Create an account or register for our services - Sign in using Google authentication - Subscribe to our newsletter - Purchase our premium content or services - Contact us through our contact forms - Participate in our community forums - Use our playground finder feature The types of personal information we may collect include: - **Identity Information:** Name, username, email address, phone number - **Authentication Information:** Google account information (when using Google Sign-In) - **Payment Information:** Billing address, payment method details (processed securely through third-party payment processors) - **Profile Information:** Profile picture, preferences, saved playgrounds - **Communication Information:** Messages you send to us, feedback, and support requests ### Information Collected Automatically When you visit our Service, we automatically collect certain information about your device and usage patterns: - **Device Information:** IP address, browser type, operating system, device identifiers - **Usage Information:** Pages visited, time spent on pages, click-through rates, search queries - **Location Information:** General geographic location based on IP address - **Cookies and Tracking Technologies:** Information collected through cookies, web beacons, and similar technologies ### Google Authentication Information When you choose to sign in with Google, we receive limited information from your Google account: - Basic profile information (name, email address, profile picture) - Google account identifier - Email verification status We only request the minimum necessary permissions (openid, email, profile) and do not access your Gmail, Google Drive, or other Google services. ## How We Use Your Information We use the information we collect for the following purposes: ### Service Provision and Account Management - Creating and managing your user account - Authenticating your identity and providing secure access - Processing payments and managing subscriptions - Delivering premium content and services you have purchased - Providing customer support and responding to your inquiries ### Content Personalization and Recommendations - Customizing your experience based on your preferences - Recommending relevant content, videos, and resources - Suggesting nearby playgrounds based on your location - Improving our content based on user engagement ### Communication and Marketing - Sending you important service updates and notifications - Delivering newsletters and promotional content (with your consent) - Informing you about new features, content, or services - Conducting surveys and gathering feedback ### Analytics and Improvement - Analyzing usage patterns to improve our Service - Conducting research and analytics to enhance user experience - Monitoring and preventing fraud and abuse - Ensuring the security and integrity of our Service ### Legal and Compliance - Complying with applicable laws and regulations - Protecting our rights and the rights of our users - Responding to legal requests and preventing illegal activities ## Information Sharing and Disclosure We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: ### Service Providers We may share your information with trusted third-party service providers who assist us in operating our Service: - **Payment Processors:** To process payments and manage subscriptions - **Email Service Providers:** To send newsletters and communications - **Analytics Providers:** To analyze website usage and performance - **Cloud Storage Providers:** To store and backup data securely - **Customer Support Tools:** To provide efficient customer service All service providers are contractually obligated to protect your information and use it only for the specified purposes. ### Legal Requirements We may disclose your information if required to do so by law or in response to: - Valid legal processes (subpoenas, court orders, warrants) - Government requests for information - Situations involving potential threats to public safety - Protection of our rights, property, or safety ### Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections. ### Consent We may share your information with your explicit consent for purposes not covered in this Privacy Policy. ## Data Security We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: - **Encryption:** Data transmission and storage encryption using industry-standard protocols - **Access Controls:** Restricted access to personal information on a need-to-know basis - **Regular Security Audits:** Periodic assessment of our security practices and systems - **Secure Authentication:** Multi-factor authentication and secure password requirements - **Data Backup:** Regular backups with secure storage and recovery procedures However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. ## Your Privacy Rights Depending on your location, you may have certain rights regarding your personal information: ### Access and Portability - Request access to the personal information we hold about you - Receive a copy of your data in a portable format ### Correction and Updates - Request correction of inaccurate or incomplete information - Update your profile and account information at any time ### Deletion - Request deletion of your personal information (subject to legal requirements) - Delete your account and associated data ### Restriction and Objection - Request restriction of processing in certain circumstances - Object to processing based on legitimate interests ### Withdrawal of Consent - Withdraw consent for marketing communications - Opt-out of non-essential data collection To exercise these rights, please contact us using the information provided in the "Contact Us" section. ## Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our Service: ### Types of Cookies We Use - **Essential Cookies:** Necessary for the Service to function properly - **Performance Cookies:** Help us analyze how the Service is used - **Functionality Cookies:** Remember your preferences and settings - **Marketing Cookies:** Used to deliver relevant advertisements ### Managing Cookies You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service. ## Third-Party Links and Services Our Service may contain links to third-party websites and services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party services you visit. ### Google Services Integration Our Service integrates with Google services for authentication. Google's privacy policy governs their collection and use of information. You can review Google's privacy policy at https://policies.google.com/privacy. ## Children's Privacy Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. ## International Data Transfers Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards. ## Data Retention We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods depend on the type of information and the purpose for which it was collected: - **Account Information:** Retained while your account is active and for a reasonable period after account closure - **Payment Information:** Retained as required for tax and accounting purposes - **Communication Records:** Retained for customer service and legal compliance purposes - **Analytics Data:** Aggregated and anonymized data may be retained indefinitely ## Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by: - Posting the updated Privacy Policy on our website - Sending an email notification to registered users - Displaying a prominent notice on our Service Your continued use of the Service after the effective date of the updated Privacy Policy constitutes acceptance of the changes. ## Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: **Never Leave The Playground** Email: privacy@neverleavetheplayground.com Website: https://playgrounds.neverleavetheplayground.com For data protection inquiries specifically, you may also contact our Data Protection Officer at: dpo@neverleavetheplayground.com ## Compliance Information This Privacy Policy is designed to comply with applicable privacy laws, including: - General Data Protection Regulation (GDPR) - California Consumer Privacy Act (CCPA) - Children's Online Privacy Protection Act (COPPA) - Other applicable state and federal privacy laws --- *This Privacy Policy was last updated on June 9, 2025. Please review this policy periodically for any changes.*